Support & After Sales

Thank you for choosing Kinex' Products, if you have any questions, please feel free to contact us, our Technical Support and After Sales Team will do our best to help you.

Please contact us

Technical Support : Tech-Team

After Sales : Service Team

Hot Line 86-756-8658514

Recommendation:

1. Never plug the keyboard & mouse while the power is ON, your motherboard might be damaged by doing that.
2. Please plug the Green mouse connector first
3. Please use Mouse pad and don't use mouse on metal surface
4. Best Operation Range is between 2.5 Meters
5. Please use Alkaline battery
6. Please see our healthy computing guide for healthy & happy computing.

Download Drivers

Due to the web site space limitation provided by our ISP, only limited download service can be provided at present, you can ask our marketing dept. or R&D team for the drivers related to our products, such as

MK 2000 MediaKey multimedia driver V.3.0 ( for Windows XP ) published on Dec. 1, 2001
MK 2000 MediaKey multimedia driver V.2.0 ( for Windows9x/ME/NT/2000 )published on Mar. 18 2001
4D++ mouse extra function dirver V.6.0 ( for Windows9x/ME/NT/2000 and for Alpha Link 4D++, Arrow Point 4D++ and KDB-401 track ball series ) published on Jul. 18 2001